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Thu, Dec 5, 2019 7:00 PM
I am no longer a Virgin Mobile customer. How do I delete this community account?
2 y ago
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Hi there Seahunt. On the right hand side of the panel you should be able to see the settings option ( 3 dots) The option to delete should be in the settings. Thank you. Victor21
The only delete option I found is for a subscription to a post.
I did find two sets of 3 dots. The one which appears in the upper right corner of my original post has the following options:
- Mark as New
- Subscribe to RSS Feed
- Get Direct Link
- Email to a Friend
- Report Inappropriate Content
The second set of three dots seems to relate to Community Topics; here are those options:
- Mark Topic as New
- Float this Topic for Current User
- Sort by Topics
- Sort Oldest to Newest
- Sort Newest to Oldest
- Printer Friendly Page
I've also been through every one of the screens for my profile with the same results - no delete account option.
Since I'm not longer a customer, I'd like to delete the community account.
Thank you very much!
Yes. It deleted the subscription to this topic so I had to resubscribe to get notifications about replies. There was no option to delete the account.
Thanks. We have notify our back off to cancel your profile. Please allow us 24 hours for completion.
Is there small box with an arrow next to the dots on the right hand side?
Understood. Did you try unsubscribe on the second set of dots?
Hi there Morningstar8. Thank you for contacting us. We have notify our back office to cancel your profile as well. Please allow us 24 hours for completion. Victor21
Can you please do the same thing for me, I have exact sam eproblem and none of your suggested soulutions apply. Thanks
We have submitted the request. We need to await on the resolution. Victor21.
My Community account is still active. It's been several days since the request to delete it...
So nothing happened my account is still active