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Thu, Mar 25, 2021 4:44 AM

Locked SIM Card

I got a new phone and I am having trouble switching my SIM card from my old phone to my new one. 

Responses

Boost Care

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3.9K Messages

3 m ago

Hi there! Please use the SIM card that was included with the new phone. When you swap a phone online, the SIM card is also changed. If you haven't swapped to your new phone online, you can do so by accessing your account and selecting the option to swap phones.
- EdmundM

2 Messages

@EdmundM 

there was no SIM card that came with the phone.

Boost Care

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1.4K Messages

Where was the device purchased from?
- Francisco T.