KingBlu22's profile

Wed, Feb 20, 2019 9:00 AM

Why is my account suspended if it's paid in advance and in cash?????

It's been 5 days I've been without service. I pay my bill in cash only and talked to a supervisor and and he says he sees that I paid in cash. So why is my account suspended? There was confusion about being charged 50 dollars from a credit card. I don't even have a bank account. So I reported that fraud to the cops. It on file. Please fix this problem, or else boost Mobile will lose a Loyal customer. This isn't right for y'all to do this. I didn't receive a call or text. You just suspended my account. Like u don't even care about your customers. Tell me how I paid my bill on the 7th and on the 15 it gets suspended..

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Responses

Boost Care

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2.2K Messages

2 y ago

Hi KingBlu22. Thanks for contacting us. We want to investigate. Please, send us your number and PIN in a Private Message, and we'll check this out. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25