TerrancePryor's profile

Fri, May 17, 2019 12:00 AM

Boost randomly made another transaction

Hi. I've been paying my bill on the 1st for years now. A half hour ago, I got an email about a transaction from Boost Mobile for $45. This meant that I somehow have to start paying on the 17th now. I never made that transaction official. I don't log into here that often. This means I'll be charged three times in a month and a half for two payments. Can anyone reverse the charge and have me back to paying on the 1st? Or at least, make that charge go towards the 1st instead? Thanks.

Responses

Boost Care

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2.2K Messages

2 y ago

Hello TerrancePryor. Thanks for bringing this to our attention. We want to help. Please, confirm your number and PIN in a private message, so we can review your account. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25