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Fri, Mar 12, 2021 6:49 PM
hi i was wondering if there is a way i can unlock my phone?
22 d ago
2 m ago
To unlock your Boost Mobile phone, you need to have use it for at least 12 months on your Boost Mobile account. Please tell us if that's your case so we can assist you.
is there an alternate way? its because im not really trying to pay for that phone
We are sorry. The 12 months rule is mandatory for us to be able to unlock a device.
Hi MauroC7! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday–Friday, and from 6 am - 9 pm CST on weekends.
We are here to help! We need to access your account to verify that the device unlock status.
We moved this conversation to the private channel so only you and us and see it.
Please send us your phone number, PIN code and the IMEI number of the device.
1 m ago
Hi. Thanks for contacting us. We want to help. This conversation was marked as private so we could discuss the private account information safely. Please provide the phone number, the account PIN, so we can take a look at this. - Royt
23 d ago
Thanks. Also, please provide us with the IMEI of the cellphone you're trying to get unlocked.- RossyC
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