C

Fri, Mar 12, 2021 6:49 PM

Sim Unlock

hi i was wondering if there is a way i can unlock my phone?

Responses

Accepted Solution

Boost Care

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1.8K Messages

2 m ago

To unlock your Boost Mobile phone, you need to have use it for at least 12 months on your Boost Mobile account. Please tell us if that's your case so we can assist you.


- Reinhardt_S

57 Messages

@Reinhardt_S 

is there an alternate way? its because im not really trying to pay for that phone

Boost Care

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1.8K Messages

We are sorry. The 12 months rule is mandatory for us to be able to unlock a device.


- Reinhardt_S

Boost Care

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1.8K Messages

Hi MauroC7! Sorry for the delayed response. Support is available from 6 am - 10 pm CST Monday–Friday, and from 6 am - 9 pm CST on weekends.

 

We are here to help! We need to access your account to verify that the device unlock status.

We moved this conversation to the private channel so only you and us and see it.

Please send us your phone number, PIN code and the IMEI number of the device.


- Reinhardt_S

Boost Care

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1.8K Messages

Hi. Thanks for contacting us.  We want to help. This conversation was marked as private so we could discuss the private account information safely. Please provide the phone number, the account PIN, so we can take a look at this. - Royt

Boost Care

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3.2K Messages

Thanks. Also, please provide us with the IMEI of the cellphone you're trying to get unlocked.
- RossyC