Arytnicole's profile

Sat, Jun 3, 2017 6:00 AM

Next day shipping

Hello.
Yesterday morning, around 6AM-7AM, I ordered a phone and payed for next day shipping. The order says it's still processing 24hours later. I know if you order your phone before 1PM local time, it should be shipped and processed! What is going on with my order?

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Responses

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3.6K Messages

2 y ago

Hi there Pownder20. Due to the week-end, the order will be process and shipped tomorrow ( Monday) Victor21

9 Messages

2 y ago

Okay thank you you’ve been a big help

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2.2K Messages

2 y ago

Hello Pownder20. Thanks for bringing this to our attention. We'll be happy to help. Please, let us have the order # in a private message, so we can check that out for you. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

9 Messages

2 y ago

Hey I’m looking at the order and it still says order processing, why?

5 Messages

2 y ago

Pownder20, i had the same issue back in march. Their expedited shipping isnt true expedited shipping. Technically you should be getting your product today but that is very unlikely. It will probably be delivered tomorrow or Tuesday depending on when you ordered. Hope this helps.

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2.2K Messages

2 y ago

Hey, Pownder20. When did you place the order and around what time? ~AmyM25

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1.1K Messages

2 y ago

Hey there, @Pownder20! We can see that the order was placed on 6/16, which was the week-end; unfortunately we do not ship on the weekends; therefore, the order will be mostly likely shipped today as you paid the next-day shipping fee.

9 Messages

2 y ago

I placed it yesterday at 11 am

9 Messages

2 y ago

The order says it’s trill not processed

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1.1K Messages

2 y ago

We do understand your concerns, please note that it may not be updated on your end. Sorry about that.

9 Messages

2 y ago

The order says it’s still not processed

9 Messages

2 y ago

Word thank you for clearin that up they said today but I haven’t got any confirmation that it was even coming

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1.1K Messages

2 y ago

Rest assured you will receive your package as soon as possible, as we can see nothing's wrong with the order on our end.

2 Messages

2 y ago

Hey! I ordered my phone yesterday after 1pm for next day shipping. I understand it would be processed and shipped out the following business day but I have not yet gotten a tracking number. I should be getting it by Friday right?

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3.6K Messages

2 y ago

Hey there @Jasminewash2345. Yes, you should receive it by Friday. We can verify the status of the order. Would you please send us a private message with the order number?

 

Note: For you to send a me a Private Message only need to click on my username, which will  take to my profile, once you're there on the right side of the screen you will see the  option to send me a Message. 

 

~JoyP.