Happysredtop's profile

Sat, Dec 1, 2018 2:00 PM

Stylo 4 Bad mobile data

Has anyone with the stylo 4 gotten their phone to stop dropping mobile data every couple of minutes? I give up on boost to help. Just want to know if there's any hope of a fix or if i should consider another alternative.

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Responses

58 Messages

2 y ago

Try resetting the network. If that doesn't work then do a factory reset. If that doesn't work there's nothing you can do. That's the only thing they could do at Motorola before replacing the phone which had the exact same problem. I'm sorry to have to tell you this but having gone through it that's the only two solutions. To reset the networks go to settings in search type in reset network. It's that simple. When you click the reset network tab it will say are you sure this can't be undone. Say yes.

4 Messages

2 y ago

I plan on doing that as well but until then I need to know how to fix this problem. I can't use my phone when I live my house and I am bad at directions. I refuse to go back to the dark ages of printing out (screen shot) the directions before leaving the house. Plus it sucks not being able to do anything online. I depend on the internet for way to much.

6 Messages

2 y ago

I am having this problem with voice calls, anyone happening it too?

Boost Care

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2.2K Messages

2 y ago

Sorry to hear that, mist. Can you please provide us with the closest cross streets and zip code to your current location? 

4 Messages

2 y ago

How do you get it to work correctly then? I bought a Stylo 4 + last month because I needed a new phone and was pleased with my Stylo 3. From day one I've been getting 1 bar at best and constantly dropping my data and data error messages popping up. I can't send texts half the time' I don't get phone calls some times, and I can't use most of my apps because they all say I've lost data connectivity. I had great service just before I got this phone so I know it has to be the phone. I've had no luck with boost customer service which is disappointing because I've been with them for a long time. I've been told to master reset and to reprogram my phone and each time I do it all I get is a headache and maybe a new issue with the phone. I just want my phone to work and to be able to use data like I was with my Stylo 3...

Boost Care

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944 Messages

2 y ago

Hi there! Sorry for the bad experience with the phone. Allow us to help you. Please send a Private Message with your phone number and PIN to further assist you.