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Sat, Apr 3, 2021 7:45 PM

This promotion is not honored by Boost

I received this promotion for an LG K22...https://view.delivery.boostmobile.com/messages/16173168948707627c279ebe4/raw?ECID=MA%3A20210401%3AIND%3ACDMA%3ALG%3AEN&utm_source=zta&utm_medium=email&utm_campaign=20210401_IND_CDMA_LG_&utm_content=en&bt_ee&bt_user_id=yu7dTtAkaSEETd7CpQpo4sG5D0gzBgGGapWB5mZ6qcY%3D&bt_ts=1617316894872

when I went to my local Premier Boost store they did not honor it & attemped to upsell me an add-on plan.

I'm in Zipcode 14226...

Why does Boost advertise a promotion that's not honored in its store ?

Responses

Boost Care

 • 

3.5K Messages

2 m ago

Hi there! We'd love to explain this further. These are the promotion details:

 In-store only. While supplies last. Excludes tax. Available only in select markets/retailers. Discount applied toward purchase of phone; no cash back, credit, or rain checks. Select models only; no substitutions. May require plan change. May not be combinable with other offers. Screen images simulated. Other Terms: Offers/coverage not be available everywhere or for all phones/networks. Boost reserves the right to change or cancel offer at any time. Restrictions apply.

Please contact the store to verify if the offer is available. 
- Fonsy82

3 Messages

I DID carefully  read the details prior to going to the store.  to be sure there were no conditions preventing me from availing myself of this offer.   I showed them the full email at the store....  the gentleman there, even called his manager...who said it wasn't available.....

the vague details on the promo  don't help either..

" Available only in selected markets"----  what markets ?? is western NY included ?

"May require plan change"  ---what does this mean ? is this only good with a top tier plan?.....or add-on ?

Have  the retailers  been advised that this offer DOES exist......It seems like a waste of time   for me to return to the store where the promotion has already been rejected.

Boost Care

 • 

2.9K Messages

We recommend you contact another store near you to see if they have it available and obtain more details. To locate them, use the following link: https://boost.co/2wML569. 


- JohnJ7

3 Messages

Well today  I went to the Galleria Mall BOOST Store & Adam took care of me.   He checked for information regarding the promotion on his store computer & found nothing...

However he said  " let me put it in & see if it's accepted".   It was.

He was very helpful in activating the phone & showing me some of the features available.

This was a much more satisfying experience than at the Elmwood Av store